CONTACT US
Send us a message and our team will get back to you within an hour. We’re here to assist you with anything you need.
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Frequently Asked Questions
Order
Orders are processed immediately once the payment is received, and the product is dispatched 60 days from the date of purchase. However, processing times may be slightly longer during peak seasons or promotional periods. We appreciate your patience and understanding.
Your satisfaction is our top priority. If for any reason you are not entirely satisfied with your purchase, please contact us within 30 days of receiving your order. We will work with you to address any concerns and find a solution that meets your needs, whether it's a replacement, exchange, or refund.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Need to reach us directly?
If you’d like to reach us directly, feel free to email us at hello@caleandcael.com or send us a message at +1 (840) 244-6284. We’ll be happy to assist you.
Our team will respond as quickly as possible.